Our Process
How a job runs in Mount Prospect, step by step: free quote, written scope, written quote, sign-off - and the cheaper option named when there is one.
Sequence
Four steps, start to finish
Which water it is and whose side of the B-box, settled before any search is priced.
Tell us when the water shows up
With rain, in dry weather, from the floor drain, or on a wall upstairs. That one answer sorts most calls into supply, sewer or groundwater before a visit is booked, and it costs nothing.
Read the meter in the basement
Every fixture off, then watch the low-flow dial. Turning means a leak in the plumbing past the meter. Still means any supply leak is on the buried stretch before it, or there is none at all.
We isolate, then search
Valves and the meter narrow the house to one section. Then acoustic gear, a thermal camera, a pressure test or tracer gas finds the spot inside that section.
You get the spot marked and written down
A mark on the spot, the reading that found it, and which side of the B-box it falls. The repair comes as a separate written quote, and you are free to give the finding to any licensed plumber.
What it costs
Every range on one page
Estimated figures for Cook County. Nothing here is a quote until we have seen the job.
Leak Detection - $150 - $400 estimated
Estimated, priced on what has to be searched.
Water Line Leak Detection - $150 - $400 estimated
Estimated, b-box to basement wall.
Basement Leak Detection - $150 - $400 estimated
Estimated, sewer and ground ruled out first.
Wall Leak Detection - $200 - $400 estimated
Estimated, camera and readings before any cut.
Emergency Leak Detection - $150 - $400 estimated, plus after-hours
Estimated, the hour adds to the call-out, not the work.
Before anybody searches
Four checks, and the first three cost nothing
In a house with a basement, the first one usually decides who you need.
Decide which water it is
Dry weather with every fixture off points at the supply; after a storm, at the ground; up through the floor drain, at the sewer. Only the supply is ours to locate.
Read the meter in the basement
Every fixture off, then watch the low-flow dial. Turning means a leak past the meter. Still means any supply leak is before it, on your buried stretch, or that there is none.
Find your B-box and your provider
On village water the line to the B-box is the village's and the rest is yours. Illinois American customers should ask that utility how its side is split.
Then ask what the locate will cost
Expect an estimated $150 to $400 on a typical house, higher where the line is deep or the walls are finished, and the repair as its own number.
Availability
Why the first question is not where
The step that saves the most, said plainly.
Many calls about water in a basement here are answered before anyone drives over. If it arrives with rain along the joint where wall meets floor, the ground is the source. If it rises from the floor drain, the sewer is. Neither is a supply leak, and a locating visit would find nothing to locate.
When it is the supply, the basement meter says whether the leak is past it, in the house, or before it, on the buried line to the B-box. Those are different searches with different tools — a thermal camera and pressure tests indoors, acoustic gear and tracer gas outside — and knowing which before arriving shortens both the visit and the bill.
- Which water it is settled on the call
- Meter test talked through at no charge
- Locate and repair quoted as two numbers
- Told when there is nothing to locate
Want a number on it?
Call (847) 994-0832, say what you are seeing, and leave the call with a written quote and a time for Mount Prospect.
Talk to us
Talk to us about leak detection in Mount Prospect
Call now
(847) 994-0832Which water it is and whose side of the B-box, settled before any search is priced.
Before you call
- Supply, sewer or groundwater settled first
- The B-box boundary explained before pricing
Where we work
Every area we cover